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FREE SHIPPING FOR EVERY TURBOCHARGER

Turbocharger customer support is the cornerstone of Enginetic’s commitment to trust and quality. Whether you’re making a new purchase or require assistance with an existing order, our team is always here to help.

SMOOTH BUYING
EXPERIENCE

To buy a turbocharger from Enginetic, you only need to do a few easy steps. Choose the part you want, fill in all required information and choose the BUY NOW button. Once the transaction is confirmed, the spare part will be delivered to your home.

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1. FIND YOUR PRODUCT

Retail: Search through our catalog to find your product. Choose your product to display all details or add it directly to your cart. 
Business: Use the “Become a partner” page to contact us or create an account.

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2. FILL OUT THE REQUIRED INFORMATION

Retail: Choose one of the available buying options. 

  • Ordering with a deposit (sent in 48 hours) 
  • No deposit – I’ll send my turbocharger for repair myself
  • No deposit – We’ll arrange a courier to pick up your turbocharger for repair (+€19.99)

 

Business: We will review your details and message. 

Delivery details

3. WE WILL CONTACT YOU BACK

Retail: Expect the confirmation e-mail. Please contact us if you have questions or problems, or to ask for an invoice.
Business: Expect to receive a satisfying offer. The price and the financial processes will be adjusted to your needs.

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RETURNS

We aim at building trust and long-lasting relations with our customers. If a customer finds their purchased product to be faulty or unfit for their vehicle, they can contact us. The company will review the request, and if it is a genuine issue, the customer will be refunded.

GENERAL TERMS & CONDITION

Each of our products has 12 month warranty, during which the customer will be reimbursed if the part breaks down by itself, without any external interference. We’ll send you a replacement part in place of the broken one. The customer must present legitimate proof that the auto spare part broke by itself and was not intentionally destroyed or damaged due to an accident. 

Read more: Return Policy | Terms and Conditions | Privacy Policy 

DEPOSIT

To every turbocharger price, we add up a deposit value. According to European regulations, the deposit is the amount the manufacturer requires under warranty to return the old spare part for regeneration and reuse. The deposit will be refunded after the used turbocharger is returned. The deposit is only payable if the used parts were manufactured in the territory of the European Union.

HAVE QUESTIONS? CONTACT US HERE

We provide the best customer support services, helping customers solve various problems. From finding the right part suitable for your vehicle to guidance on how to maintain it once it has been installed. We have you covered. Enginetic aims at building trust and strong relations with its customers and we believe that the customer support is the best way to do so.